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Our Terms & Conditions: What You Need to Know

When you open an account at mustang303 alternatif, you're joining a platform built around clear, straightforward rules.

Account security & verificationPayment method rulesWithdrawal & closure policies
Explore the Lobby Read FAQ
mustang303 alternatif Our Terms & Conditions: What You Need to Know
TERMS QUESTIONS

How to Get Help With Our Terms

Questions about your account, payment rules or what our terms mean for you? We answer those questions fastest through the channels below.

Live Chat Support Open a chat from your account dashboard or the lobby footer.
Email Support Send questions to [email protected]. Include your account username and a clear description of which…
In-Account Help Open the Terms & Conditions link in your account settings to re-read any section.
YOUR DATA & ACCOUNT

How We Protect Your Account & Information

Your account security and the privacy of your personal information are central to our terms.

Account Verification

We verify your identity using government ID, phone number and email before your first withdrawal.

Payment Data Handling

DANA, OVO, GoPay and QRIS transactions are processed by the payment provider, not stored on our servers.

Session & Device Security

Your session expires after 30 minutes of inactivity to prevent unauthorized access if you leave your device unattended.

Data Access & Deletion

You can request a copy of all personal data we hold about you via the Data Request form in your…

Breach & Incident Reporting

If we detect unauthorized access to your account or a data breach, we notify you immediately via email and SMS.

Cookies & Tracking

We use session cookies to keep you logged in and analytics cookies to understand how you navigate the lobby.

Frequently Asked Questions About Our Terms

Players often ask the same questions about account rules, payment terms and what happens if they need to close their account. Here are the answers to the questions we hear most often.

When you request account closure, we process it within 24 hours. Any remaining balance is withdrawn to your registered payment method. A closed account cannot be reopened immediately; you must wait 30 days before reapplying. This waiting period is a standard term we apply to all closures. Contact support if you need to discuss exceptions.

Deposits via DANA, OVO, GoPay and QRIS typically clear within seconds to one minute after you confirm payment in the payment app. Once cleared, funds appear in your account balance and you can use them immediately. If a deposit does not clear within five minutes, contact support with your transaction reference and we'll investigate.

Withdrawals can be requested from your account wallet at any time, to the same payment method you deposited from. Minimum withdrawal is Rp 50,000, maximum is Rp 50,000,000 per transaction. Withdrawals are processed within 24 hours Monday–Friday; weekend requests queue and process on the next business day. You must have verified your account (ID + phone) before your first withdrawal.

No, one person may hold only one account. Our terms explicitly prohibit multiple accounts per player. If we detect duplicate accounts linked to the same identity or device, both accounts are closed immediately and funds are forfeited. This rule prevents bonus abuse and keeps the platform fair for all players.

Each game published on mustang303 alternatif comes with its own rules, which appear in the game's Help or Rules tab. If a dispute arises — for example, whether a bet was settled correctly — we review the game's recorded outcome and transaction log. Contact support within 48 hours of the disputed round with your game history screenshot and we'll investigate and respond within 24 hours.

We can update these terms at any time. New terms are posted here and take effect immediately. If a change significantly affects your rights — for example, withdrawal limits or closure policies — we notify you via email and give you 14 days to accept or close your account. Continued use after 14 days means you accept the new terms.

If any term conflicts with the law in your location, local law applies instead. If you believe a term is unfair or unclear, contact support with your concern and we'll review it with you. Disputes are resolved through our standard support process or, if unresolved, through mediation under local law in your jurisdiction.

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